Privacy Policy

At Drip Bath House, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, purchase memberships, book sessions, or use our services.

By accessing or using our website and services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Company Information

Drip Bath House
 Lurgyvallen Business Park, 72 Cathedral Road, Armagh, BT61 8AG.
Email: info@dripbathouse.co

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Date of birth
  • Payment and billing information
  • Membership details
  • Booking history
  • Health information you choose to provide for safety purposes
  • Any information submitted through contact forms or customer support requests

3. Information Collected Automatically

When you visit our website, we may automatically collect technical information including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referral website
  • Cookies and similar technologies

This information helps us improve website performance, security, and user experience.

4. How We Use Your Information

We use your personal information to:

  • Process bookings and memberships
  • Provide our wellness services
  • Respond to enquiries
  • Manage customer accounts
  • Process payments
  • Send booking confirmations and service updates
  • Improve our website and services
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations

5. Marketing Communications

With your consent, we may send promotional emails, newsletters, special offers, and updates about our services.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

6. Cookies

Our website uses cookies and similar technologies to improve functionality, remember user preferences, analyse website traffic, and enhance your browsing experience.

You can control or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

7. Analytics

We may use trusted third-party analytics providers to understand how visitors use our website. These services help us improve website performance and enhance the customer experience.

8. Payment Information

Payments are securely processed by trusted third-party payment providers. We do not store complete credit or debit card information on our servers.

9. Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with:

  • Payment processors
  • Booking software providers
  • Email communication platforms
  • Website hosting providers
  • Professional advisers
  • Government authorities where required by law

10. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Although we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

11. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

12. Your Rights

Depending on applicable data protection laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw consent where processing is based on consent
  • Request a copy of your personal information

To exercise these rights, please contact us using the details below.

13. Account Deletion

You may request deletion of your account and associated personal information by contacting us at

info@dripbathouse.co

Please note that certain information may be retained where required by law or for legitimate business purposes.

14. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

15. Children’s Privacy

Our services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date. Continued use of our services after changes have been posted constitutes acceptance of the updated Privacy Policy.

17. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Drip Bath House
Lurgyvallen Business Park, 72 Cathedral Road, Armagh, BT61 8AG.
Email: info@dripbathouse.co